Uber Technologies Inc. (NYSE:UBER) CEO Dara Khosrowshahi disclosed on Friday that his own passenger score on the Uber app sits at 4.83, below the company’s cited rider average of 4.89, and said he’s trying to push it higher.
Khosrowshahi’s Personal Target
In the interview on Molly O’Shea’s Sourcery, Khosrowshahi reported his rating as 4.83 and framed 4.9 as his personal target.
He also pointed to a prior 2025 appearance where he put his score at 4.81, indicating a modest uptick.
“My Uber rating is like 4.83. I gotta get to 4.9,” he said.
This is under the average rider rating of 4.89 on the Uber platform.
Why Khosrowshahi’s Rating Matters For Uber
The shared stake for riders and Uber is that the rating system can determine continued access to the platform, since users below an unspecified cutoff can be removed. Uber has described the two-way scoring as a tool meant to reinforce safety and accountability.
Khosrowshahi said he tries to avoid behaviors that frustrate drivers, such as making them wait at pickup. He also said he asks before taking phone calls …
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