A nursery in a 2021 file photograph. This is not an Owlet product photograph or the location of the incident. Photo: Curtis Adams / Pexels.
Owlet is offering free replacement cable guards for its baby-monitor cameras after a toddler died after becoming entangled in a loose, exposed camera cable, the company said Friday.
Owlet said the cable guards supplied with the camera were not being used at the time of that incident. Separately, it said a review of its records found 91 complaints involving the adhesive on cable guards. Some guards had loosened or detached from walls, creating a strangulation risk.
The safety update covers cable guards supplied with Owlet Cam 1, Cam 2 and Dream Sight cameras, including cameras sold in bundles, purchased before November 13. Owlet says its FDA-cleared Dream Sock is not affected and can continue to be used.
Camera owners should open the Owlet Dream app, complete the required safety check and request the free replacement guards. The company’s support page says replacement orders are currently available only to customers in the United States, with one set available for each active camera connected to an account.
Until the replacement is securely installed, Owlet says loose or exposed camera cables must be kept more than three feet from the crib and out of children’s reach. If a guard has loosened, the company says not to stick it back onto the wall because its adhesive may be compromised. Move the camera and exposed cable away from the sleeping area instead.
The replacement has an enclosed, L-shaped design. Owlet says it has begun shipping the new guards and asks owners to install them when they arrive. Once the new guards are installed, remove and dispose of the old guards. Do not reuse, save, sell or give them away, the company says.
Dream Sight and Dream Duo products sold through Owlet’s own website from November 13 include the replacement guards. That does not mean every camera already on a retailer’s shelf has the new version. Owlet says retailers will have the products with replacement guards later this year.
The safety update also led Owlet to withdraw its full-year 2026 financial forecast. In a release filed with the Securities and Exchange Commission, the company cited expected replacement-program expenses, an interruption in fourth-quarter retail sales, retailer returns and uncertainty about near-term demand.
The affected products and immediate steps are set out in Owlet’s safety notice and replacement-program FAQ. The financial impact is described in its November 13 results release.
JBizNews Desk | New York
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